Website privacy

Website Privacy Statement

Last updated:

This Privacy Statement explains how PT. Cipta Mitra Strategis Indonesia ("CMSPro", "we", "us", or "our") handles information collected through the public marketing website at cmspro.co.

This page does not govern customer use of CMSPro application environments. Those application services have their own terms, privacy notices, and customer agreements.

1. Information We Collect

We keep website data collection limited to what is needed to operate the public site, respond to inquiries, and protect the service.

  • Contact details you submit through the demo request form, such as name, work email, company name, phone number, role, website, and message.
  • Technical data needed for security and reliability, such as IP address, browser type, request path, timestamps, and error logs.
  • Basic interaction data from the public website, such as submitted forms and page requests.

Do not submit crew member personal records, identity documents, certificates, payroll data, or production customer data through the public demo form.

2. How We Use Information

  • To respond to demo requests, product questions, support routing, and business inquiries.
  • To operate, monitor, troubleshoot, and secure the public website.
  • To improve website content, performance, and contact workflows.
  • To comply with legal obligations and protect against misuse, spam, abuse, or unauthorized activity.

3. Cookies and Tracking

The public website may use strictly necessary cookies or similar technical mechanisms for form protection, security, and site functionality. We do not use the public website to collect product application data or sell personal data to advertisers.

4. Sharing and Disclosure

We do not sell personal data. We may share website-related information only when necessary for:

  • Hosting, email delivery, analytics, security monitoring, or other service providers that help operate the website.
  • Responding to your inquiry or routing it to the appropriate CMSPro team.
  • Complying with applicable law, legal process, or enforceable government requests.
  • Protecting CMSPro, our users, and the public website from abuse or security threats.

5. Retention

Website inquiry records are kept only as long as reasonably needed for sales, support, business administration, legal compliance, and security purposes. Security logs may be retained for a limited period unless a longer period is needed to investigate abuse, protect the service, or comply with law.

6. Security

We use reasonable technical and organizational safeguards for the public website, including HTTPS, security-focused headers, input validation, anti-abuse controls, and server-side logging. No public website can be guaranteed completely secure, so please avoid sending sensitive production data through marketing forms.

7. Your Requests

You may contact us to request access, correction, deletion, or restriction of personal information you submitted through the public website, subject to applicable law and business record requirements.

8. Contact

PT. Cipta Mitra Strategis Indonesia

Public website: cmspro.co

Privacy inquiries: [email protected]

General inquiries: [email protected]